Business Details
10 Years
experience
Emergency
services
Your Trusted IT Support & Computer Repair Partner in Aylesbury
Established in Aylesbury, Smoking Rocket has been delivering expert IT support and computer repair services for approximately seven years. Our dedicated team of experienced professionals provides same-day assistance for businesses and home users across Buckinghamshire, Bedfordshire, Hertfordshire, and Oxfordshire. Specialising in computer repairs, data recovery, cloud services, and security systems, we combine technical expertise with a customer-focused approach to resolve IT challenges efficiently.Our transparent pricing structure includes competitive hourly rates for standard and out-of-hours services, supported by a commitment to no-contract flexibility. With comprehensive capabilities spanning server maintenance, network solutions, and hosted exchange systems, we ensure clients receive reliable, future-proof technology solutions tailored to their specific needs.
Services
Computer Repairs
Data Recovery
IT Support
Cloud Services
Security Systems
Server Maintenance
Network Solutions
Virus Removal
Hosted Exchange
Laptop Repairs
Details
- Year established: 2016
Highlights and features
- We have seven years of local experience in Aylesbury
- Our team provides same-day technical support services
- Transparent pricing with no-contract flexibility
- Experienced professionals handle complex IT challenges
- 24/7 emergency repair services available
What people say
Great Price
Great Team
Professional
Very reliable
Second to none
Services
Computer Repairs
Our expert technicians handle all computer repair needs from hardware replacements to software troubleshooting. We service desktops, laptops, and servers with same-day availability across Aylesbury and surrounding counties. With transparent pricing starting at 65 per hour, we provide efficient solutions for both business and personal users.
Data Recovery
Specialised data recovery services rescue lost files from damaged hardware or corrupted systems. Our engineers use advanced techniques to recover critical information from computers, servers, and storage devices. Available with both standard and emergency response options, we operate across Buckinghamshire, Bedfordshire, and Oxfordshire with competitive hourly rates.
IT Support
Comprehensive IT support covers network maintenance, cloud services, and system security for businesses and home users. Our local Aylesbury team provides on-site and remote assistance with flexible pricing structures. Services include server maintenance, network configuration, and 24/7 emergency support for critical technology issues.
Security Systems
We offer complete security solutions including CCTV systems, alarm installation, and access control management. Our Aylesbury-based consultants provide tailored security packages for commercial properties and events across the region. Services cover system design, installation, and ongoing maintenance with expert technical support available.
Cloud Services
Our cloud solutions include hosted exchange, virtual desktops, and secure data storage options. Designed for business continuity, these services enable remote access and automatic backups. We provide implementation support and ongoing management for organisations seeking reliable cloud infrastructure across Buckinghamshire and surrounding areas.
Questions
What areas do you cover for IT support?
We provide IT support across Aylesbury, Buckinghamshire, Bedfordshire, Hertfordshire, and Oxfordshire with same-day service availability.
Do you offer emergency repair services?
Yes, we provide 24/7 emergency repair services with out-of-hours pricing starting at £110 per hour plus a £50 call-out fee.
What payment options are available?
We operate on an hourly rate basis with transparent pricing, offering flexible payment arrangements for both business and personal clients.
How quickly can you respond to repair requests?
Our standard response time is same-day for all computer repair and IT support requests within our service areas.
What types of computer issues do you handle?
We resolve hardware and software problems, virus removal, data recovery, network issues, and system security concerns for all device types.
Do you provide cloud service solutions?
Yes, we offer cloud hosting, hosted exchange, and virtual desktop solutions with secure data storage and remote access capabilities.
