Business Details
13 Years
experience
Your Trusted IT Partner in Nuneaton
Established in 2013, Data Productions is a family-run IT support company based in Nuneaton with over 60 years of combined technical expertise. Our father-and-son team, Jerry and Josh Holcroft, specialise in delivering tailored managed IT solutions that align with business growth objectives. We combine generational knowledge with emerging technologies to ensure systems remain secure, efficient, and cost-effective. Our proactive monitoring prevents downtime, while our ISO27001-certified cybersecurity protocols protect client data. With a 99.9% service level agreement compliance rate, we serve over 1,100 users across 1200+ devices nationwide.Our approach focuses on understanding client operations to recommend technology that enhances productivity rather than forcing adaptation. Backed by Cyber Essentials certification, we offer risk-free onboarding with a 90-day satisfaction guarantee. Our team's business acumen extends beyond IT, enabling strategic advice that reduces operational costs and accelerates growth. From cloud migrations to bespoke software development, we translate technical requirements into jargon-free solutions. Our commitment to excellence is reflected in long-term client relationships spanning sectors including insurance, manufacturing, and non-profits.
Services
Managed IT Support
Cyber Security
Connectivity Solutions
Software Development
Network Monitoring
Cloud Services
IT Consultancy
Data Protection
Hardware Support
Remote Support
Details
- Year established: 2013
Highlights and features
- We combine 60+ years of generational IT expertise with modern technology solutions
- Our ISO27001-certified cybersecurity protocols protect against evolving threats
- Proactive monitoring prevents 99% of potential system downtime incidents
- 99.9% service level agreement compliance rate across 1200+ managed devices
- Risk-free 90-day trial with full refund guarantee if unsatisfied
Associations and certifications
- ISO27001
- Cyber Essentials
What people say
Trusted and friendly technicians
Best IT company we've worked with
Issues have stopped since switching
Super-efficient and reliable support
Honest and professional advice
Services
Managed IT Support
Our managed IT support services ensure business continuity through proactive system monitoring and maintenance. Our technicians monitor key systems 24/7, implementing preventative measures and resolving issues before they impact operations. With fixed pricing starting at 30 per user monthly, we handle updates, security patches, and performance optimisation. This comprehensive approach maintains system reliability while reducing unexpected costs.
Cyber Security
Our ISO27001-certified cybersecurity services protect businesses from digital threats through multi-layered defences. We implement enterprise-grade antivirus, endpoint detection, and threat hunting capabilities while providing staff training. Our Cyber Essentials certification ensures compliance with industry standards. Regular security audits and incident response planning minimise breach risks and maintain regulatory compliance for sensitive business data.
Connectivity Solutions
We deliver reliable connectivity solutions including managed broadband, fibre, and leased lines with 4G backup options. Our VoIP systems ensure clear business communications while managed WiFi optimises network performance. These solutions maintain constant connectivity for remote workers and office teams, with automatic failover systems preventing operational disruptions during primary connection failures.
Software Development
Our bespoke software development creates tailored solutions that align with business processes rather than forcing adaptation. We develop project management systems, CRM platforms, and e-commerce solutions that integrate with existing infrastructure. Using agile methodologies, we deliver scalable applications that improve efficiency through automation while maintaining user-friendly interfaces for staff adoption.
Cloud Services
We provide cloud migration services that securely transition business operations to digital platforms. Our Microsoft 365 implementations include email migration and data management solutions. Cloud-based systems enable remote access to critical files while maintaining security protocols. We ensure seamless integration with on-premises infrastructure for hybrid working environments requiring flexible access across multiple devices.
People
Jerry Holcroft
Director
With 15+ years as a telecommunications company's Head of IT, Jerry founded Data Productions to provide strategic technology solutions. His leadership combines extensive experience with emerging innovations to deliver business-focused IT strategies.
Joshua Holcroft
Director
Joining the business in 2014, Josh specialises in cloud technologies and strategic IT roadmaps. He manages customer relationships and leads the IT help desk team, ensuring technical excellence aligns with business growth objectives.
Alex Gunessee
IT Support Technician
Alex provides expert IT support with a focus on customer satisfaction. His technical proficiency and enthusiasm for emerging technologies ensure prompt resolution of complex issues while maintaining approachable service delivery.
Will Tranter
IT Support Technician
Will specialises in hardware diagnostics and repair, leveraging his extensive experience to quickly resolve equipment issues. His technical expertise minimises downtime while maintaining optimal system performance for business operations.
Questions
What IT services do you offer in Nuneaton?
We provide managed IT support, cybersecurity, connectivity solutions, software development, and cloud services tailored to local businesses.
How do you ensure service reliability?
Our 24/7 system monitoring prevents 99% of potential issues with proactive maintenance and guaranteed SLA compliance.
Are you ISO certified for data security?
Yes, we hold ISO27001 certification and Cyber Essentials accreditation for information security management.
Can you develop custom business software?
We create bespoke applications including CRM systems, project management tools, and e-commerce platforms tailored to your specific needs.
Do you offer emergency IT support?
While we don't provide 24/7 emergency services, we prioritise urgent issues during business hours with rapid response times.
What's your contract cancellation policy?
We offer a 90-day risk-free trial with full refund guarantee if you're not completely satisfied with our services.
