Business Details
23 Years
experience
Emergency
services
Expert IT Support Services in London
Established in 2003, we are a Microsoft Certified Partner providing comprehensive IT support solutions for businesses and residential clients across the UK and Europe. Our services include managed IT services, remote support, server maintenance, data recovery, and computer repairs, delivered by a team of DBS-checked professionals. With a focus on customer satisfaction, we offer fixed-price packages and ad-hoc technical assistance tailored to meet the unique needs of each client. Our expertise spans industries including government agencies, property management, and education sectors. We prioritise transparency in pricing, environmental responsibility through remote support, and community engagement through charitable initiatives.Our technical team specialises in Microsoft Windows support, cybersecurity, cloud solutions, and disaster recovery planning, ensuring minimal downtime for our clients. We maintain a high client retention rate by combining technical excellence with a personal approach to service delivery. Our founder, Paul Stanbra, brings extensive experience from his previous role as European IT Manager at Fleishman Hillard, managing networks of over 400 workstations. We operate from our London headquarters, providing same-day remote support and on-site services within the M25. Our commitment to quality is demonstrated through our status as a Microsoft Certified Partner and our investment in continuous staff training and development.
Services
Managed IT Services
Remote IT Support
Office 365 Support
Data Backup
Server Support
Computer Repair
Cloud Services
Cyber Security
Website Hosting
IT Consultancy
Details
- Year established: 2003
Highlights and features
- We have over 20 years of experience in business IT support since 2003
- Our team consists of DBS-checked Microsoft Certified professionals
- We provide same-day remote IT support and on-site services within the M25
- We offer fixed-price IT support packages with transparent pricing
- We maintain a high client retention rate through personalised service
Associations and certifications
- Microsoft Certified Partner
- DBS Checked
What people say
Outstanding IT support
Quick response times
Knowledgeable engineers
Superb service
Highly recommend
Services
Managed IT Services
Our managed IT services provide continuous monitoring and maintenance of your business systems. We handle server support, network security, and software updates to ensure optimal performance. Our proactive approach minimises downtime and allows your team to focus on core business activities.
Remote IT Support
Same-day remote assistance for technical issues with computers, servers, and networks. Our secure 256-bit AES encrypted connections allow quick resolution of problems without onsite visits. Available for businesses and residential customers worldwide with internet access.
Office 365 Support
Comprehensive management of Microsoft Office 365 subscriptions including email setup, user management, and technical support. We offer migration services and cost-saving solutions for businesses transitioning from other email platforms to Microsoft's productivity suite.
Data Backup
Fully managed data protection solutions for business servers, PCs, and cloud services. Our backup systems include Microsoft Teams, email, and website data with automated recovery options to safeguard your critical business information.
Computer Repair
Expert diagnostics and repair services for desktops, laptops, and workstations. We handle hardware failures, software issues, and performance optimisation for both business and residential customers with same-day service options available.
People
Paul Stanbra
Chief Executive
Founder of SysFix IT Support with 20+ years' experience in technology. Previously European IT Manager at Fleishman Hillard managing 400+ workstations. Specialist in server technologies and cloud solutions. Army Cadet Force volunteer instructor.
Questions
Do you provide IT support outside London?
We cover all areas within the M25 and surrounding regions including Surrey, Kent, and Brighton. Remote support is available worldwide via secure internet connections.
What are your emergency IT support hours?
We offer same-day remote support Monday to Friday 9am-5:30pm. Emergency on-site visits within the M25 are available during office hours with prior arrangement.
How much do your IT support packages cost?
Our managed IT support packages start from £250 per month for businesses, including unlimited remote support and proactive system maintenance tailored to your specific requirements.
Are your engineers DBS checked?
Yes, all our technical staff undergo DBS security checks and responsible information handling training to ensure the protection of vulnerable individuals and sensitive data.
Can you help with Office 365 migration?
We provide complete Office 365 migration services including email transition from G-Mail, Outlook.com, or on-premise Exchange servers with ongoing management available from £3.50 per user monthly.
Do you offer remote computer repairs for home users?
Yes, we provide remote computer repairs for residential customers worldwide. Most issues can be resolved within 1-1.5 hours at a rate of £85 per hour with no engineer call-out fees.
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