Business Details
31 Years
experience
Emergency
services
Expert IT Support for SMEs in the UK
Established in 1995, Nerds On Site has evolved into a globally connected IT support provider specialising in solutions for small and medium enterprises. Our team-based approach combines local expertise with access to a worldwide network of technical professionals, ensuring clients receive comprehensive support tailored to their specific needs. With operations across multiple countries and a client satisfaction rate of 96.5%, we focus on delivering predictable, cost-effective technology management through our NerdCare Assurance model.Our services span network design, security solutions, hardware procurement, and smart home automation, all underpinned by 24/7 client support. We prioritise strategic partnerships with leading technology vendors to provide clients with proven, scalable solutions that grow alongside their businesses. Our commitment extends beyond technology, with active community involvement through partnerships with local organisations.
Services
IT Support
Network Design
Security Solutions
Hardware Procurement
Smart Home Automation
Data Backup
Phone Systems
Mobile Workforce Support
Details
- Year established: 1995
Highlights and features
- We offer 24/7 live client support with UK-based technicians
- Our global team provides access to 100,000+ client experiences
- Solution pricing model eliminates unexpected technology costs
- Proven track record supporting SMEs since 1995
- Integrated approach combining hardware, software, and security
What people say
Prompt and professional
Cost effective solutions
Excellent service
Knowledgeable technicians
Same-day service
Services
IT Support
Our IT support services provide comprehensive technology management for SMEs. We offer outsourced IT departments, network maintenance, and hardware/software support with predictable pricing. Our 24/7 live client support ensures immediate resolution of technical issues while our solution pricing model covers all technology needs. With access to global technical resources, we deliver scalable support that grows with your business requirements.
Network Security
We implement robust network security solutions to protect business data and systems. Our services include firewall configuration, malware protection, and security audits tailored to SME needs. We combine industry best practices with real-time threat monitoring to ensure comprehensive protection. Our global team's experience with 100,000+ implementations ensures effective security strategies for businesses of all sizes.
Hardware Procurement
Our hardware procurement service provides business-grade technology with integrated support. We offer laptops, servers, and networking equipment with included security software and maintenance packages. Equipment comes with next-day onsite repairs and proactive software updates. Our solution pricing model ensures predictable costs with equipment replacement cycles tailored to client requirements.
Data Backup
We provide secure off-site data backup solutions to protect critical business information. Our services include automated cloud backups, disaster recovery planning, and data restoration support. All backup solutions include enterprise-grade encryption and regular integrity checks. Our global infrastructure ensures reliable data protection with 99.9% uptime guarantees for business continuity.
Phone Systems
Our voice communication services include VoIP implementation, phone system maintenance, and unified communications solutions. We design scalable phone systems that integrate with existing IT infrastructure while providing cost-effective calling solutions. Our services include call routing, voicemail systems, and mobile integration for seamless business communications across all locations.
Questions
What IT services do you offer for SMEs?
We provide complete IT department outsourcing, network design, security solutions, hardware procurement, and mobile workforce support tailored to SME requirements.
How does your pricing model work?
Our solution pricing model offers predictable monthly fees covering hardware, software, maintenance, and support with no hidden costs.
Do you provide 24/7 technical support?
Yes, our 24/7 live client support ensures immediate assistance with UK-based technicians available through 0800 836 3737.
What areas do you cover in the UK?
We serve businesses across major UK cities including London, Manchester, Birmingham, Edinburgh, and 13 other metropolitan areas.
How do you ensure service quality?
Our global team shares real-world experience across 100,000+ client implementations, ensuring proven solutions and continuous technical expertise.
