Business Details
30 Years
experience
Your Trusted IT Support Partner in Chesterfield
Established in 1996, Netcoms has built a reputation as a trusted provider of comprehensive IT solutions. With over three decades of experience serving commercial and educational sectors, our team delivers tailored technology strategies to enhance business productivity and profitability. We specialise in remote support, network monitoring, and cybersecurity services, including Cyber Security Essentials accreditation to protect client environments. Our expertise extends to implementing secure remote working solutions, IT infrastructure installations, and data protection systems for organisations ranging from local authorities to international corporations. Backed by industry-leading partnerships with Microsoft, Sophos, and Veeam, we provide access to cutting-edge technology at competitive prices.Our dedicated engineers, including senior professionals with 14-15 years' tenure, combine technical excellence with customer-focused service. From initial consultation to ongoing support, we guide clients through digital transformation while maintaining a commitment to reliability and transparency. Our team's deep understanding of both public and private sector IT challenges ensures solutions that address real-world operational needs. As a company operating for over 25 years, we continue evolving to meet emerging technological demands while upholding the standards that have earned our clients' trust.
Services
IT Support
Cybersecurity
Remote Working
Network Monitoring
System Installations
Details
- Year established: 1996
Highlights and features
- 30+ years of commercial and educational IT expertise
- Tailored network monitoring and remote support solutions
- Cyber Security Essentials accredited service provision
- Partnerships with Microsoft, Sophos and Veeam
- Experienced engineers with 14-15 years' tenure
Associations and certifications
- Cyber Security Essentials
What people say
Exceptional service
Technical excellence
Reliable support
Long-term trust
Expert knowledge
Services
IT Support
Comprehensive IT support services covering system maintenance, troubleshooting, and technical guidance. Our experienced engineers provide both reactive and proactive solutions to ensure business continuity. With 30+ years' industry experience, we deliver tailored support for organisations of all sizes across multiple sectors.
Cybersecurity
Cybersecurity solutions including threat prevention, network protection, and staff training. Accredited under Cyber Security Essentials, we implement robust security measures using industry-leading tools from Sophos and Veeam. Our services help businesses safeguard sensitive data and maintain compliance with security standards.
Remote Working
Secure remote working implementations enabling flexible work arrangements. We provide infrastructure for home office setups and hybrid working models, ensuring reliable connectivity and data security. Our solutions support businesses adapting to modern work environments while maintaining operational efficiency.
Network Monitoring
Continuous network monitoring services to detect and resolve issues proactively. Our team maintains system performance and uptime through real-time surveillance and preventive maintenance. This service helps businesses avoid costly downtime and ensures optimal IT infrastructure operation.
System Installations
Professional installation of IT backbone systems, CCTV, and audio solutions. Our engineers handle complete infrastructure projects from planning to implementation. We specialise in creating integrated technology environments that support business operations across education, corporate, and public sectors.
People
Dr Stewart Grainger
Managing Director
Owner and Managing Director with 31 years' leadership experience. Holds BSc and PhD qualifications from Durham University. Specialises in strategic IT direction and long-term client relationship management.
Darren Woolley
Senior Systems Engineer
Senior engineer with 15 years' experience at Netcoms and 25 years' total in public/private IT sectors. Specialises in advanced system architecture and complex technical support solutions.
Bill Plowman
Senior Systems Engineer
14-year Netcoms veteran with prior IBM experience developing CICS software. Featured in IBM support publications. Expertise in enterprise-level system engineering and legacy system integration.
Gillian Ambler
Accounts & Administration
Finance and banking industry specialist managing accounts and administration. Focuses on delivering exceptional customer service experiences within IT support operations.
Questions
What IT services does Netcoms offer?
We provide remote support, cybersecurity solutions, network monitoring, system installations, and IT consultancy services for businesses and educational institutions.
How does Netcoms ensure cybersecurity?
As Cyber Security Essentials accredited providers, we implement protection systems from Sophos and Veeam while offering staff training to maintain secure environments.
Can Netcoms support remote working setups?
Yes, we specialise in implementing secure remote working solutions including infrastructure for home office and hybrid working models.
What industries does Netcoms work with?
We serve education sector organisations, local authorities, and international corporations with tailored IT solutions across multiple technology domains.
How experienced is the Netcoms team?
Our engineers have 14-15 years' tenure with the company, plus 25+ years' combined experience in public and private sector IT environments.
What technology partnerships does Netcoms have?
We partner with Microsoft, Sophos, and Veeam to provide clients with cutting-edge security solutions and enterprise software at competitive prices.
