Business Details
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services
Award-Winning IT Services in London
Founded by industry veterans with over a decade of combined experience, Amazing Support delivers award-winning IT solutions tailored to business needs. As a Microsoft Silver Accredited Partner and Cyber Essentials Certified provider, we specialise in managed IT services, cybersecurity, cloud solutions, and digital transformation. Our proactive approach ensures 24/7 system monitoring, rapid incident resolution within 24 hours, and comprehensive staff training.With offices in London, Hertfordshire, and Manchester, we serve SMEs and enterprises nationwide, prioritising transparency, accountability, and client satisfaction. Our commitment to climate-conscious operations and customer-first principles has earned us a 4.8/5 Google rating from 29 reviews, reflecting our dedication to resolving technical challenges before they impact business continuity.
Services
Managed IT Services
Cyber Security
Cloud Solutions
IT Consultancy
Backup Recovery
Network Support
Remote IT Support
Digital Transformation
VoIP Services
Office 365 Migration
Highlights and features
- 24/7 system monitoring detects issues before they disrupt operations
- Microsoft Silver Accredited with access to cutting-edge technology resources
- Cyber Essentials Certified with proactive threat prevention measures
- 98% client retention rate through guaranteed SLA compliance
- Free cybersecurity training included with all managed service packages
Associations and certifications
- Microsoft Silver Accredited
- Cyber Essentials Certified
What people say
Very impressed
Quick resolution
Excellent service
Prompt response
Reliable IT support
Services
Managed IT Services
Our managed IT services provide continuous system monitoring, proactive maintenance, and rapid incident resolution. We deliver customised technology strategies that scale with business growth while maintaining strict SLA compliance. Our engineers ensure optimal performance across networks, servers, and workstations.
Cyber Security
Comprehensive cybersecurity protection includes threat detection, firewall management, and staff training. As Cyber Essentials Certified specialists, we implement robust defences against data breaches while ensuring GDPR compliance for businesses handling sensitive information.
Cloud Solutions
Secure cloud migration and management services enable flexible working arrangements. We specialise in Office 365 implementation, cloud storage solutions, and hybrid infrastructure setups that maintain data accessibility while enhancing business continuity.
IT Consultancy
Expert IT strategy guidance covers infrastructure design, digital transformation, and technology investment planning. Our consultants provide Virtual CIO services and comprehensive audits to align IT systems with business objectives.
Backup and Recovery
24/7 backup monitoring ensures complete data security and rapid recovery in crisis situations. We implement automated backup systems with regular integrity testing to guarantee business continuity during unexpected disruptions.
People
Jamie Claret
Co-Founder & Director
With over 15 years in IT services, Jamie leads strategic development while maintaining direct client relationships. He specialises in enterprise infrastructure and technology investment planning.
David Share
Co-Founder & Director
David focuses on operational excellence and service delivery standards. His expertise in cybersecurity frameworks ensures clients receive robust protection against evolving digital threats.
Aaron Saffer
Operations Manager
Aaron oversees day-to-day service operations, ensuring SLA compliance across all client accounts. He manages resource allocation and service quality assurance processes.
Ben Konyn
Technical Services Manager
Ben leads the engineering team with specialist knowledge in cloud infrastructure and network security. He implements technical solutions for complex IT environments.
Questions
Why should I work with Amazing Support?
We combine Microsoft Silver accreditation with Cyber Essentials certification to deliver proactive IT solutions, guaranteed SLA compliance, and 24/7 system monitoring tailored to your business needs.
What IT support services do you offer?
Our services include managed IT support, cybersecurity, cloud solutions, digital transformation, backup recovery, network support, and VoIP services for businesses of all sizes.
How do you handle cybersecurity threats?
We implement proactive security measures including regular audits, firewall management, anti-virus solutions, and staff training to protect against evolving cyber threats.
Do you provide 24/7 IT support?
Yes, our 24/7 monitoring system detects and resolves issues outside normal business hours, ensuring continuous system uptime and rapid incident response.
Can you help transition to cloud solutions?
We specialise in cloud migrations including Office 365 implementation, secure data transfer, and ongoing cloud infrastructure management with minimal business disruption.
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