Overnight work for repairs, data recovery or hard drive replacement is a special service offered, so that a PC taken off site is usually returned working within one day. As a result the phone is most likely to be answered between noon and midnight, it will take a message at other times. Please make sure that you leave a contact telephone number with your message.
Weekend working (for example if moving office or upgrading a group of PCs) is possible by arrangement. If you insist on a support presence at 9.00am then the Animated Laser Company is not for you. If you want your computer repaired or upgraded and working as you expect it to as quickly as possible, then the Animated Laser Company will take care to do this for you.
Weekend working (for example if moving office or upgrading a group of PCs) is possible by arrangement. If you insist on a support presence at 9.00am then the Animated Laser Company is not for you. If you want your computer repaired or upgraded and working as you expect it to as quickly as possible, then the Animated Laser Company will take care to do this for you.
Services
Attend your site to install new equipment like PCs or networks, connecting everything together and making sure that it works.
As well as PCs, new iMacs and iPads can be set up, importing your data and emails from other computers, configuring email and software as well as connecting them to your broadband and printers.
As well as PCs, new iMacs and iPads can be set up, importing your data and emails from other computers, configuring email and software as well as connecting them to your broadband and printers.
Help in a crisis, perhaps when the computer does not start, you cannot get your email or the broadband stops working.
Remote access services might be used for a quicker solution if the PC is bootable and the broadband service is working.
Someone to turn to when you get malware or a virus, or perhaps receive a phone call from abroad with someone claiming to be from Microsoft demanding to be allowed access to your PC.
Remote access services might be used for a quicker solution if the PC is bootable and the broadband service is working.
Someone to turn to when you get malware or a virus, or perhaps receive a phone call from abroad with someone claiming to be from Microsoft demanding to be allowed access to your PC.
When founded, the business was based in Hungerford and West Berkshire and still covers this area.
It is currently based in Oxford and the usual area of cover is from Oxford south through Abingdon and Wantage to Newbury, Hungerford and Marlborough.
Visits are made outside of this area subject to a travel charge, although this might be subject to revision due to increasing fuel costs.
The current hourly rate is 60.00 + VAT (72.00 total), subject to a minimum charge of 30.00 + VAT (36.00 total) and then charged in steps of 15 minutes / 15.00 + VAT (18.00 total).
It is currently based in Oxford and the usual area of cover is from Oxford south through Abingdon and Wantage to Newbury, Hungerford and Marlborough.
Visits are made outside of this area subject to a travel charge, although this might be subject to revision due to increasing fuel costs.
The current hourly rate is 60.00 + VAT (72.00 total), subject to a minimum charge of 30.00 + VAT (36.00 total) and then charged in steps of 15 minutes / 15.00 + VAT (18.00 total).
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