Business Details
17 Years
experience
Emergency
services
Trusted IT Support Solutions in Cambridgeshire
Established in 2009, Star IT has become a leading provider of tailored IT solutions for businesses across Cambridgeshire. Founded by Jonny Wood, whose 15 years of industry experience shaped our approach to practical, budget-conscious technology support, we prioritise understanding each client's unique requirements. Our certified engineers deliver cutting-edge solutions for network design, server maintenance, and hardware/software procurement, supported by strategic partnerships with leading technology manufacturers.We combine proactive system monitoring with flexible service options, including remote assistance and onsite visits, ensuring minimal disruption to your operations. Our commitment to clear communication demystifies IT complexities, allowing businesses to focus on growth while we handle technical challenges. With a client base expanded through word-of-mouth referrals, we maintain rigorous technical certifications and invest in continuous professional development to stay at the forefront of industry advancements.
Services
IT Support Packages
Cloud Computing
Computer Repairs
Server Maintenance
Network Solutions
Hardware Procurement
Software Supply
VOIP Phones
Email Solutions
Details
- Year established: 2009
Highlights and features
- We offer certified engineers with Microsoft and ITIL qualifications
- Our proactive system monitoring prevents technical issues before they occur
- Flexible service options combining remote and onsite support
- Tailored solutions designed specifically for Cambridgeshire businesses
- 15+ years of industry experience guiding practical technology implementations
Services
IT Support Packages
Customised monthly IT support plans tailored to business requirements. Includes server monitoring, antivirus protection, and inclusive labour for technical issues. Combines proactive maintenance with reactive support to ensure system reliability. Designed to provide predictable costs while maintaining operational efficiency for Cambridgeshire businesses.
Computer Repairs
Comprehensive computer and server repair services for hardware failures and software issues. Available as remote or onsite support with rapid response times. Includes component replacement, system upgrades, and network health checks. Ensures minimal downtime for businesses requiring urgent technical assistance.
Cloud Computing
Secure cloud solutions for data storage, backup, and business continuity. Features managed cloud backup services and remote system monitoring. Enhances scalability and accessibility while maintaining robust security protocols. Ideal for businesses seeking modernised IT infrastructure with reduced physical hardware requirements.
Network Solutions
Complete network design and implementation services including wireless networking. Provides seamless connectivity across business locations with optimised performance. Includes installation, configuration, and ongoing maintenance of network infrastructure to support modern business operations.
VOIP Phones
Voice over IP telephony solutions integrating with existing IT infrastructure. Offers scalable communication systems with advanced features for business efficiency. Combines reliable connectivity with cost-effective calling plans tailored to organisational communication needs.
People
Jonny Wood
Founder
With 15 years' experience in IT support, Jonny founded Star IT in 2009 after eight years in small business IT. Holds Microsoft certifications and specialises in network design, project planning, and client management. Maintains technical expertise through continuous professional development.
Martin
Infrastructure Analyst
Joined Star IT after working in video gaming industry IT infrastructure. Holds ITIL qualification for business-aligned IT services. Combines technical expertise with client-focused approach to deliver comprehensive support solutions for small businesses.
Questions
What IT support packages do you offer?
We provide customised monthly IT support plans with server monitoring, antivirus protection, and inclusive labour for technical issues. Packages are tailored to your business requirements.
Do you provide emergency computer repairs?
Yes, we offer urgent computer and server repair services with rapid response times, available as remote or onsite support for hardware failures and software issues.
What cloud computing services are available?
Our cloud solutions include secure data storage, managed backups, and remote system monitoring. Designed to enhance scalability and reduce physical hardware requirements for businesses.
Can you help with network setup and maintenance?
We provide complete network design, implementation, and maintenance services including wireless networking solutions optimised for business performance and connectivity.
Are your engineers certified?
Our team holds Microsoft and ITIL certifications, with continuous professional development ensuring up-to-date technical expertise and industry best practices.
What areas do you cover?
We serve businesses across Cambridgeshire including St Ives, Cambridge, Huntingdon, Peterborough, and surrounding areas with both onsite and remote support options.
