Business Details
28 Years
experience
Your Trusted IT Support Partner in Watford
Technical Support & Systems has been delivering ICT support and services since 1998. Our approach prioritises individual client needs, treating each organisation as our sole focus to ensure exceptional service levels. We specialise in optimising network performance, security, and reliability while reducing total cost of ownership for SMEs. Our team members bring a minimum of 15 years' industry experience, combining technical expertise with a commitment to building long-term partnerships. We pride ourselves on clear communication, avoiding technical jargon to provide straightforward advice and support.Our Watford-based operations serve businesses across Hertfordshire, Bedfordshire, Buckinghamshire, Berkshire, and London, offering tailored ICT solutions that align with organisational goals. Through continuous innovation and adoption of emerging technologies, we maintain our position as a trusted ICT partner for businesses seeking professional, cost-effective IT solutions.
Services
IT Support
Cloud Services
Network Solutions
Telecom Services
CloudStore Back-Up
Server Virtualisation
Desktop Virtualisation
Disaster Recovery
Hosted Desktop
Private Cloud
Details
- Year established: 1998
Highlights and features
- We have over 25 years' experience supporting SME IT infrastructure
- Our team members have minimum 15 years' industry experience
- We provide first-class ICT support with guaranteed response times
- We offer value-for-money solutions tailored to business requirements
- We implement proven cloud and network technologies to reduce costs
What people say
Excellent support
Fast and efficient
Highly recommend
Superb service
Value add
Services
IT Support
Our IT support service provides rapid response times and system optimisation for SMEs. We focus on enhancing performance, security, and reliability while reducing total cost of ownership. With experienced technicians available during business hours, we ensure minimal downtime and maximum productivity for organisations across multiple sectors.
Cloud Services
We offer comprehensive cloud computing solutions including CloudStore backup, hosted desktops, and private cloud implementations. Our services provide secure, scalable infrastructure with UK-based data storage. These solutions deliver cost-effective, pay-as-you-go models that enhance business continuity and data protection for growing organisations.
Network Solutions
Our network solutions cover infrastructure design, implementation, and optimisation. From basic troubleshooting to complete network overhauls, we deliver reliable connectivity solutions. We specialise in structured cabling, virtualisation, and disaster recovery systems that ensure business continuity and technical efficiency.
Telecom Services
We provide integrated telecom services including voice communications, broadband, and hosted PBX systems. Our solutions focus on delivering reliable connectivity at competitive prices. By combining telecom and IT services, we offer unified communication solutions that enhance business operations and reduce overall technology costs for SMEs.
CloudStore Back-Up
TSS CloudStore offers secure, automated cloud backup solutions for SMEs. Data is stored in UK-based datacentres with immediate online recovery options. This cost-effective alternative to traditional tape backups ensures business continuity through 100% reliable off-site storage, protecting critical business information from potential data loss scenarios.
Questions
What IT services do you offer for SMEs?
We provide comprehensive IT support, cloud services, network solutions, and telecom services tailored to SME requirements. Our offerings include system optimisation, cloud migration, and 24/7 technical assistance.
How do your cloud solutions benefit businesses?
Our cloud services offer secure data storage, cost-effective pay-as-you-go models, and enhanced business continuity. We implement private cloud solutions and hosted desktops to improve operational efficiency and data protection.
Do you provide telecom services alongside IT support?
Yes, we offer integrated telecom solutions including voice communications, broadband, and hosted PBX systems. This combined approach ensures seamless connectivity and cost savings for businesses.
What areas do you cover for on-site support?
We provide on-site support across Hertfordshire, Bedfordshire, Buckinghamshire, Berkshire, and London from our Watford base, serving businesses with 5-250 employees.
How experienced is your technical team?
Our engineers have minimum 15 years' industry experience, with expertise in network infrastructure, virtualisation, and cloud technologies to deliver professional ICT solutions.
What backup solutions do you recommend?
We offer TSS CloudStore - a secure, automated cloud backup solution with UK-based data storage and immediate online recovery options for comprehensive data protection.
