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Your Trusted IT Support Partner in London
Pink Chalk is a London-based IT support and managed service provider dedicated to delivering exceptional customer service and value for small to medium businesses within Greater London. With over two decades of combined experience, our team of IT professionals specialises in providing tailored solutions that ensure businesses maintain operational efficiency while keeping costs manageable. We prioritise building strong personal relationships with clients, offering flexible IT support and payment options designed to suit diverse business needs.Our services encompass hardware and software supply, office relocation, secure IT disposal, and website design, supported by partnerships with leading global brands like Dell, HP, Microsoft, and Cisco. We provide pre-sales technical advice free of charge and offer a free half-day trial for new customers to experience our commitment to reliability, technical expertise, and customer-centric service delivery.
Services
IT Support
Office Relocation
IT Disposal
Website Design
Hardware Supply
Software Licensing
Online Backup Solutions
Highlights and features
- Over 20 years of experience in the IT industry
- Friendly and approachable team with technical expertise
- Flexible support and payment options available
- Professional IT professionals available on demand
- Free half-day trial for new customers
Associations and certifications
- ISO 14001
What people say
Knowledgeable and efficient
Reliable and friendly team
Exceptional service
Great value for money
Timely problem resolution
Services
IT Support
Pink Chalk provides comprehensive IT support for businesses of all sizes across Greater London. Our services include server maintenance, network configuration, and remote troubleshooting, delivered by certified technicians with over 20 years of combined industry experience. We offer flexible support packagesAnytime, Pre-Pay, and Pay As You Goto accommodate varying business needs. Our commitment to rapid response times and 24/7 availability ensures minimal downtime for clients, while our free half-day trial allows businesses to evaluate our services before committing.
Office Relocation
Our office relocation service ensures stress-free transitions for businesses moving premises. We handle inventory management, equipment labeling, protective packaging, and secure transportation of IT assets, including servers and networking hardware. Our team conducts pre-move site surveys, photographs desk layouts for accurate reassembly, and performs post-move functionality checks. With experience managing moves for organisations of all sizes, we provide transparent pricing based on staff requirements, vehicle hire, and packing materials, ensuring predictable costs for clients.
IT Disposal
Pink Chalk offers WEEE-compliant IT disposal services with ISO 14001-certified environmental practices. We provide secure data destruction through on-site shredding, degaussing, or CESG-approved software wiping, accompanied by certification for compliance with data protection legislation. Our service includes logistics management, asset tracking via GPS-monitored vehicles, and item-level reporting. This ensures businesses meet legal obligations while responsibly recycling end-of-life IT equipment across the Greater London area.
Website Design
We create custom websites tailored to clients' brand identity and business objectives. Our services cover design concept, implementation, and ongoing maintenance, with options for secure hosting and malware protection. The team focuses on usability, accessibility, and integration with existing communication strategies. Additional offerings include live malware scanning, same-day infection removal, and Google blacklist clearance, ensuring websites remain secure and accessible for all business clients.
Hardware Supply
Pink Chalk supplies servers, desktops, laptops, and networking hardware from leading manufacturers including Dell, HP, and Cisco. With thousands of items in stock for next-day UK delivery, we offer configuration services and academic/charity pricing through Microsoft partnerships. Our pre-sales technical advice helps businesses select appropriate hardware solutions, while leasing options through CHG Meridian enable cost-effective procurement of enterprise-grade equipment without upfront capital expenditure.
People
Matthew Handley
Director / Consultant
Matthew founded Pink Chalk with a strong background in IT services, bringing over 10 years of experience in corporate, financial, and SME sector support. His expertise ensures clients receive technically robust solutions tailored to their operational needs.
Ian Willson
Director / Consultant
Ian has over 20 years of IT experience, previously serving as EMEA Head of Server and Storage at a major US bank. His technical leadership at Pink Chalk draws from senior roles at IBM, Reuters, and State Street, ensuring enterprise-grade solutions for SME clients.
Questions
What areas do Pink Chalk cover for IT support?
We provide IT support services across Greater London and the M25 area, with rapid response times for businesses requiring on-site assistance.
Can I try Pink Chalk's services before committing?
Yes, we offer a free half-day trial for all new customers to experience our IT support services without obligation.
What payment options are available?
We accept cash, credit payments, and offer leasing through CHG Meridian UK Ltd for cost-effective equipment financing with predictable monthly payments.
How does Pink Chalk handle data security during IT disposal?
We use ISO 14001-certified processes including on-site shredding, degaussing, and CESG-approved software wiping, with full certification for compliance with data protection legislation.
Do you provide website maintenance services?
Yes, we offer ongoing website maintenance including content updates, security monitoring, malware removal, and performance optimisation to ensure websites remain secure and up-to-date.
What IT support packages are available?
We offer three packages: Anytime (unlimited support), Pre-Pay (pre-purchased hours/days), and Pay As You Go (ad-hoc support) to suit different business requirements.
