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The IT Support Hub will fully manage your IT infrastructure. We act as your IT department ensuring your business has a dependable partner to proactively manage and maintain your in-house or cloud based systems. Our aim is to provide the support and expertise to your IT systems and allow you to fully concentrate on your business. We offer full maintenance plans and can assist and cover your current IT resources.

We can complete a free onsite, no obligation audit of your computer, network and telephony systems. Once you have received and reviewed our report we are on hand to discuss any queries. If you are happy for us to provide you a better service we will act quickly to implement an improvement plan. The support we have received over many years has always been of the highest standard.

The whole SPN team have never let us down, and always react quickly to our support issues. I cannot recommend them highly enough! We have worked with SPN for several years and can say that we have always received an immediate response, solution and successful completion to any of all of our IT issues and queries.
Highlights

read more › The IT Support Hub was created as the branding name for SPN Consultancy's Information Technology services. As SPN's services have successfully evolved over the last 15 years a new front line name was chosen to show existing and new customers we are, and can be the complete hub for your IT support. Our directors have over 25 year's experience providing IT support. During this period we have managed large organisations in the Recruitment, Manufacturing and Accounting sectors. Our in depth knowledge and experience of applications and office infrastructure in these sectors are unrivalled.

read more › Selecting a company to support your computer networks and telecom systems can be complicated. The technology is complex and there are so many support companies to choose from. It's easy to get overwhelmed trying to compare one company to another. We use only the best support and security systems as part of our managed service. They are specifically designed for the needs of small, medium and growing companies such as your own. When it comes to your computer network you should never settle for the cheap option which increases your costs substantially over the long term.

read more › Support | Our Remote and Mobile support teams started in 2000. They look after all general support and network installations, also covering our customer's wide area network communications. Site Support | We have dedicated engineers allocated to individual customers sites - this is organised via a bespoke customer solution which can cover certain days, sick leave, annual leave, whatever works best for your organisation. Customer Service | Our whole team work together ensuring our Customers are kept happy, weekly meetings ensure any information is shared across teams and individuals to keep our level of service second to none.

read more › Our dedicated team have access to the latest and most proactive solutions available and we have the expertise to shape a solution that meets your needs. We can ensure that the systems you employ complement and support your key business and help you to achieve your goals. Whatever your business, The IT Support Hub can help your business to succeed. Our round-the-clock technology management provides efficient, dedicated technology support. This provides you with peace of mind to concentrate on what's really important for your business, instead of worrying whether your technology might let you down.

read more › Unlike the local IT technician, we have invested in our staff to provide the expertise which surrounds the sector application sets. Our knowledge in your field enables us to provide a constant high level of support which eliminates the need for expensive one-off fixes. Almost all of our services can be delivered on-line, providing our clients with preventative maintenance and rapid problem resolution, all at the click of a mouse. Make your systems reliable by preventing the majority of network problems occurring in the first place; Resolve your problems fast without the cost, delay and inconvenience of having an engineer on site; Enable you to control and plan costs with a fixed quarterly, half yearly or yearly subscription.

read more › The IT Support Hub have extensive knowledge and experience providing IT services and support to the recruitment industry. We fully understand the importance of keeping a happy workforce, and with consultants this is definitely no exception. So weather you use First Choice RDB, Microdec Profile, Bond Adapt, Bullhorn, Paloma, Chameleon, Trisys and many other recruitment software platforms we are able to provide that extra level of support to your company by knowing how your consultants and managers work and having extensive knowledge of all IT services.

read more › From being a small team of professionals offering bespoke support to our customers, the company had grown and required a change of branding so our current and new customers can see that we are the 'hub' of all IT support requirements. We will never lose our dedicated direct one to one approach with our customers, which is what made us the company we are today. The IT Support Hub stands for everything SPN Consultancy did, but offering a much wider pool of IT services. All contracts are still provided by SPN Consultancy.

read more › Our Server range is designed to give your business that extra edge and reliability in today's demanding work place. We are partners to top manufactors including HP, Fujitsu, Acer, Dell and Lenovo. With server packages to suit small, medium and large businesses, you only get exactly what you require, and save money by not paying for extras that you just don't need. With the latest components on the market place being at the core of our server range, all the server packages deliver not only fantastic value for money, but excellent reliability.

read more › At the IT Support Hub, the in depth and varied skills of our engineers means that we can provide specialist support to a range of products, whether this be under a maintenance agreement or initial consultancy. Are you getting the most from your current software, or are you even using the right software for your company's requirements? We can help provide on-going support and development to your current software, and are specialists in Recruitment and Manufacturing Software. We have access to over 1500 new software products, and also being partnered to some software manufacturer's means we can get the software you require all at competitive prices.

read more › We have expert knowledge in Data Recovery, whether it be a SQL database or a corrupt Exchange database. The IT Support Hub have helped many companies who have come to us after their existing IT maintenance provider could not recover information after a hardware or software failure. Once we have resolved your issue we will liaise with you to ensure all company data is backed up on a nightly basis, and once the backup solution is scheduled will monitor all backup reports on a daily basis. Have staff members accidentally deleted files?

read more › Most companies at least attempt to perform some form of backup and have very good intentions. But many, who do not have the benefit of an in house IT manager, do not realise that their "hit and miss" procedure could end up costing them their livelihoods. We have found that the standard practice for a small/medium sized company is that it elects a member of staff to change the backup tape in the drive at the beginning of the day and store the previous night's tape somewhere safe. This is usually a member of staff that has previously shown the most interest in the computer system rather than someone trained in I.T.

read more › The IT Support Hub can assist in all types of office moves and relocation. Should you just be looking to move people within your current office premises, extending your office space, or relocating to new office building's. We can ensure that your servers, workstations and all peripherals are securely relocated and that the network infrastructure you require is ready for your move. Should a whole new network installation be required we can install to your requirements, not only that, using our preferred partners in the communications, electricity and building fields, which are all NIC, Corgi and FMB approved, we can assist in project managing the installations of any new electric supplies and additional building works you may require.

read more › Do you have staff on the move? Is it beneficial for someone to work from home? SPN can setup access from remote locations via a secure link into your companies IT network. We can fully project manage both server and client connections enabling your staff to work efficiently when away from the office. Cloud Services - With the major move towards hosted solutions cloud based applications are becoming increasingly used and more cost competitive. We can help set up and manage access to any solutions you use or require.

read more › SPN will provide you with a free onsite no-obligation audit of your computer, network and telephony systems. Following an initial consultation to enable you to highlight any problems, concerns or forthcoming new requirements, we will survey every aspect of your hardware, software and network infrastructure. Within 48 hours of completing the audit, we will provide you with a written report indicating any problem areas and including suggestions on any recommended improvements. Once you have received and reviewed our report, we will be on hand to discuss any queries and if you decide that SPN can provide you with an improved quality of service, we will act quickly to implement an improvement plan.

read more › We want to make it easy for our customers to get in touch with us. Our Help Desk can be contacted via phone or email. Every call is logged and you instantly receive your call confirmation number. Our maintenance customers are setup with secure direct access by IT Support Hub support engineers to ensure issues can be quickly resolved. We can also connect via 'Support over the Internet'. Once you select the shortcut select 'Run' or 'Open' and you will be presented with an SPN support session number.

read more › Our clients cover various markets, we specialise in recruitment but provide our services to many other areas. They also come in many shapes, sizes and locations. The support we have received over many years has always been of the highest standard. Steve and his team have never let us down, and always react quickly to our support issues. I cannot recommend them highly enough! We have worked with SPN for several years and can say that we have always received an immediate and on time response, solution and successful completion to any of our IT issues and queries.

read more › Having supported Hendon since the early 80's, to have our name, and company on the famous green shirt is something we are very proud of. We've also added a retro twist to the logo font which we hope all supporters enjoy. Hendon Football Club and Silver Jubilee Park (SJP) are making giant community strides and assisting in projects to raise awareness and assist in day to day issues. It is these we would like you up take notice of, and help make further awareness. Their multi award winning and highly acclaimed Mental Health programme is an ongoing initiative.

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