Curo Support Services
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Curo Support Services Curo offer SME IT Support for every element of your IT services requirements. From comprehensive contracts that cover all IT Support Services within your business, to individual cover down for a leased line, a server or even a single computer. Our offerings are completely bespoke and tailored to your business needs and can grow with your business.

After years of delivering IT business solutions to large City firms, in 2002 Curo's founding Directors set out to offer the same first-class support to SMEs. Today we boast high levels of customer satisfaction, thanks to a combination of expert knowledge, experience and a genuine interest in the needs of individual customers. Come to Curo for your IT Support services and we'll provide a level of support that will give your business the peace of mind that it needs.

Curo has always been fully focused on the delivery of first-class IT support services to corporate and SME clients. From our offices in Hadleigh, London & Bray, we're ideally placed!
Highlights

read more › Curo operates IT Support centres in Central London, Windsor in Berkshire and Hadleigh in Essex, providing clients with localised points of contact for a wide range of IT service issues. Our highly skilled engineers provide a rapid response to issues and faults by phone, e-mail or via remote access, although, in some cases, it is still necessary to send an engineer to site. By offering bespoke and affordable support services, we are able to protect your business key assets, maximise productivity, improve sustainability, and work with you to deliver on your business IT objectives.

read more › Our experience in desktop support is first-class. Our focus is to keep your desktops secure & operational and limit the time your users spend on troubleshooting. Your business is reliant on uptime, and we give peace of mind that we are on hand to manage this. We also supply PC hardware, monitors and peripherals as well as Mac computers, taking the time to specify equipment that matches our customer's exact requirements. For cost-effective and reliable computer hardware, backed up with fast and efficient customer care, Curo generally recommends Dell, although we can procure any other brands you may choose to specify.

read more › Curo takes your backup very seriously, recommending leading software, hardware and remote solutions and continually monitoring backup success to ensure total peace of mind. We offer services that ensure you have both onsite and offsite backup solutions available to recover your business in the event of a catastrophic failure. We also offer expert assistance in the planning and implementing of Disaster Recovery and Business Continuity Plans - the key objective of which is to minimise the impact that a major event would have on your business.

read more › Curo's Network Management Services allow you to concentrate on running your business while we ensure that your network is managed, optimised and benefits your business's day to day working. This allows our clients to concentrate on what they do best and we concentrate on doing what we do best by keeping your business network running optimally. That's why when using our Network Management Services, with Curo as an outsourced IT department for your organisation, we will be your advisor on procuring new hardware, software as well as monitoring essential network tasks and operations.

read more › Building scalable and resilient switching networks can be a complicated task. We are experienced in building these architectures to ensure they best meet your business needs. We can help plan and deliver network cabling projects - from small modifications to your office infrastructure right through to full structured solutions. From survey to installation we install and maintain an efficient and cost-effective cabling system. We use the latest technologies to ensure high speed, reliable connections between all of your IT equipment from single networks to more complex managed networks and bespoke solutions.

read more › Malware is designed to infiltrate systems undetected and is becoming highly sophisticated and advanced in how it sneaks in. Once inside your network, it can quickly corrupt, steal, and delete information, leading to massive data loss, and opening you up to severe fines and a crippling loss of business. We pride ourselves on meeting the SLA's that we define for our customers and if we miss them, we don't take it lightly, we always pull out all of the stops to do everything for every one of our customers.

read more › Leased lines are popular with businesses because they offer a much better connection & reliability than standard ADSL services. They can link your business sites together so you can quickly send data between offices. Increase your business productivity and efficiency with one of Curo's Leased Line services. Whether you're looking for a dedicated route to the internet for guaranteed performance and reliability or site to site connectivity, talk to us about our high speed Leased Lines options. We pride ourselves on meeting the SLA's that we define for our customers and if we miss them, we don't take it lightly, we always pull out all of the stops to do everything for every one of our customers.

read more › The main objective when implementing any new IT project is to minimise downtime and Curo customers trust us to help reduce the impact of upgrades, migrations and relocations on staff productivity. From PC and server installations to network cabling projects and office moves, we plan every last detail to ensure a smooth transition. As software applications and working methods become more innovative, demands on your underlying IT infrastructure increase. For the majority of businesses these IT projects are not an everyday task, so you may find yourself needing some additional help and expertise.

read more › Nearly all IT projects require some sort of procurement, whether it is for hardware, software, or services. As users of IT technology increasingly find themselves dealing with multiple technology vendors, this IT procurement process can get time-consuming and complicated. Achieving a balance between selecting the right software and hardware solution and spending time researching and obtaining the best price can be a challenge. Curo's specialist procurement teams take care of this for many organisations, just like yours.

read more › Businesses grow quickly so if you're thinking of moving office we can manage your IT infrastructure so you can focus on everything else. The main objective when relocating is to minimise downtime for your staff and customers, we plan every last detail to ensure a smooth transition. We'll find out what connectivity is available in your new office and liaise with British Telecom and/or other service providers to ensure the timely provision of new lines and cabling to satisfy your voice and data needs.

read more › The Curo Support team is delighted to announce that Curo Support has been Cyber Essentials certified. We alerted you last week to the WannaCry Ransomware email attack, which sparked a request to explain the differences between ransomware, malware, viruses, worms, trojans etc. Microsoft's immensely popular Surface Book is getting an upgrade - with the most powerful version yet hitting UK shelves this month. Payday loan company Wonga has suffered a data breach that's been labelled "one of the biggest" in UK history.

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