Business Details
27 Years
experience
Emergency
services
Your Trusted IT Partner in Stafford
Established in 1999, Simplex Solutions has built a reputation as a trusted provider of specialist IT, internet, and procurement services for UK businesses of all sizes. Our 24 years of operational experience enable us to deliver bespoke IT support packages, enterprise-grade connectivity solutions, and cloud infrastructure tailored to individual client requirements. With an in-house technical team and no outsourcing, we maintain direct control over service quality while offering strategic consultancy on hybrid cloud environments, cybersecurity, and disaster recovery.Our approach combines certified expertise in technologies from Microsoft Azure to 3CX telephony systems, supported by managed firewall services and ESET endpoint security partnerships. We serve clients nationwide, including Nottinghamshire, Staffordshire, and Essex, with a focus on delivering measurable improvements in IT performance and business continuity.
Services
Connectivity Solutions
IT Support
Cloud Services
Cybersecurity
Disaster Recovery
3CX Wallboard
Email Management
Network Infrastructure
Details
- Year established: 1999
Highlights and features
- We offer 24 years of specialist IT experience with in-house technical expertise
- Our bespoke support packages adapt to individual business requirements
- Certified engineers provide expert consultancy on hybrid cloud environments
- No outsourcing or re-badging of services ensures direct accountability
- Proven track record supporting multi-site enterprises with 100+ users
What people say
Excellent support
Fast response
Professional approach
Essential partner
Pleasure to work with
Services
Connectivity Solutions
We design and implement complete connectivity solutions including structured cabling, FTTP, SoGEA, and uncontested leased lines. Our services ensure reliable network performance for businesses from five-person operations to multi-site enterprises. With managed firewall services and bandwidth optimisation, we guarantee secure and efficient data transmission for critical business applications.
IT Support
Our bespoke IT support packages cater to businesses of all sizes, offering first-line through third-line support. We provide 24/7 monitoring, hardware/software asset tracking, and strategic consultancy. With in-house engineers and no outsourcing, we deliver rapid response times and tailored solutions that integrate seamlessly with existing IT departments.
Cloud Services
We specialise in hybrid cloud environments combining on-premises infrastructure with cloud platforms like Microsoft Azure. Our services include cloud migration strategy, Office 365 management, and hosted exchange solutions. We help businesses optimise their IT investments while maintaining security compliance and data protection standards.
Cybersecurity
Our cybersecurity solutions feature ESET Endpoint Antivirus integration and managed firewall services. We implement email filtering systems to combat phishing and malware threats. With GDPR compliance measures and data encryption protocols, we protect business-critical information across both physical and virtual environments.
Disaster Recovery
We implement 3-2-1 backup methodology with offsite storage in secure repositories. Our disaster recovery plans include standby virtual platforms for rapid system restoration. Using Veeam technology, we ensure business continuity through reliable backup solutions and hot site hosting during equipment replacement periods.
People
Andrew Glyn-Mills
Commercial Director
With extensive IT sales experience, Andrew has led business development at Simplex since 2004. He focuses on strategic partnerships and client acquisition while maintaining customer-centric decision-making principles.
Craig Joyner
Technical Director
As founder and technical director, Craig oversees IT strategy and leads our engineering team. With background in enterprise IT roles, he specialises in designing scalable infrastructure solutions for SMEs across the UK market.
Questions
What IT services do you offer for SMEs?
We provide complete IT solutions including connectivity, cloud migration, cybersecurity, and 24/7 technical support tailored to small and medium enterprises across the UK.
Do you support existing IT departments?
Yes, we offer complementary expertise to in-house teams through bespoke support contracts, providing specialist knowledge in areas like hybrid cloud environments and endpoint security.
What areas do you cover?
We serve businesses nationwide with particular expertise in Staffordshire, Nottinghamshire, Essex, and Yorkshire regions, supporting both single-site and multi-location organisations.
How quickly do you respond to emergencies?
Our emergency response team typically resolves critical issues within one hour, with guaranteed next business day SLAs for all broadband services.
Can you help with cloud migration?
Yes, our certified engineers specialise in hybrid cloud environments, offering strategic migration planning and ongoing management for platforms like Microsoft Azure and Office 365.
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