Northstar
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Northstar We are an IT support and services provider, dedicated to helping you reach your destination through the power of IT. Keep all your computers up to date, monitor security and performance and get thousands of automatic faults fixed from 3/computer/month. What I particularly like about using Northstar is that there is always someone available to help at the end of the phone whenever needed.

They have set up a very stable platform here so problems rarely arise, but when they do they are dealt with quickly and efficiently.
Highlights

read more › Keep your business running efficiently, protect yourself against security risks and reach your business goals with the power of a supported IT system. Whatever industry you're in and no matter the size of your business, we have the support package that will meet your needs. With over twenty years' experience, our services help businesses to achieve their goals. Choose from a range of packages starting from The Automated Package at just 3/ month which automatically and instantly fixes issues and protects your security right through to the Premium Package which has comprehensive IT Security Management at the core.

read more › Harness the power of automated IT support for your business today and identify and fix thousands of IT faults instantly and automatically. Instead, our Automated support will correct security risks, fix problems and help your systems run more efficiently. Some companies spend time manually installing updates on your computers and fixing common faults. However, by using industry-leading software and our tools, we can automate this work. Automation allows us to drive down cost without compromising excellent service.

read more › We understand that committing to a long-term contract during uncertain times can be daunting. That is why we offer a no-contract, no-obligation IT support plan where you can pay-as-you-go. Computer systems are more stable than they have ever been and as an expert user you may be able to look after your own IT. However, it's always comforting to know that there is someone available and ready to help when you need them. So, pre-register with Northstar and get all the expert help you need for any problem.

read more › We have spent over 20 years carefully crafting this IT support package for small and medium-sized businesses. As a result, our customers are happier than ever, see our testimonials for some great examples. The Professional Support Package is ideal for small and medium-sized businesses and comes in two forms. The first caters for everything from single-person organisations to large organisations that have limited or no on-site expertise. The second offers a third line service to support on-site IT staff with complex problems or tasks.

read more › The Premium Support Package is for companies that operate in regulated industries such as financial services or healthcare. Or use information technology to deliver critical time-sensitive products and services such as manufacturers. Organisations of this kind follow structured change control procedures for their IT and adhere to strict security protocols. These exacting standards require a special kind of IT service contract. We tailor your Premium Support Package around regular management meetings which follow a helpful pre-defined agenda.

read more › The process of implementing cybersecurity in a business should be ongoing in every organisation. However, if you haven't got a baseline to start from, it's good to do an in-depth survey or consider managed security as an option for your business. If you are just getting started, we can perform a security survey of your computer systems for you using our industry-leading software and knowledge. Therefore, we can find any potential vulnerabilities in your systems and produce a plan to improve your business security.

read more › Cybersecurity is essential for businesses of all sizes. Unfortunately, companies often neglect it because of conflicting priorities or lack of urgency. Nevertheless, security breaches on small companies can be as devastating to the business and their customers as it is for larger businesses. That's why we want to help small businesses protect themselves while making security simple. Making Security Simple includes all the software and services you need to address the types of threats attacking small businesses at a low cost.

read more › Bitdefender GravityZone business Security is constantly ranked #1 in independent security tests, providing trusted security for companies of all sizes. Listen to John Williams, MD of Northstar talk about how Bitdefender can improve your business security and reduce your overheads. With over 500 million users, Bitdefender anti-virus software is the no.1 for security tests. Furthermore, it also provides the best protection and performance for companies of all sizes. Bitdefender combines risk management and vulnerability assessments into one package, through a single, easy-to-use console.

read more › Demonstrate your commitment to cyber security with the PDSC Digitally aware Police Certification. Now more than ever, it is crucial for SMEs to think about cybersecurity and ensure they have the best controls in place to reduce vulnerability to attack. The Digitally Aware Police Certification helps you review your current measures, gives you a better understanding of your cyber risk. Furthermore, it also provides helpful recommendations and resources that you can implement to ensure business continuity, improvements in response time and reduction of loss or damage.

read more › We can help you implement the government security certifications called Cyber Essentials and Cyber Essentials Plus. Therefore, you can ensure all the areas of your business are covered to protect your staff and customers. Working in partnership with our certification bodies, we provide everything you need to achieve your Cyber Essentials Certifications for a fixed fee. This service is ideal for businesses who need to comply with security standards, document their security practices for tenders or organisations wanting to increase their cybersecurity whilst handling sensitive data.

read more › IT can transform your business. When you use technology to improve your business, you can serve your customers better, grow your business, increase your profits and stay competitive. Digital transformation is not just fixing small, nagging IT problems. It is using IT to make significant changes to build a long term solution. Digital transformation can range from simple IT done well to complete technology innovation. There are four main types of digital transformation you could consider for elevating your business.

read more › You can benefit from our automated IT updates which identify and update your apps, ensuring your devices are not vulnerable to cyberattack. We will manage the whole project of migrating you to a cloud-based service, from the installation to ongoing support afterwards. As part of this service, we will back up all your data on Microsoft 365 so that, if the worst should happen, your data will be safe. Stay connected and organised through secure file sharing and video conferencing on Microsoft Teams.

read more › It is a way of getting the performance of Cloud and hyper-converged infrastructure for your in-house or private Cloud requirements. VMWare tightly integrates vSan with vSphere. As a result, you can simplify your operations on-premises, in the Cloud and at the edge. Moreover, you can use vSan to store business-critical apps, SQL server, oracle, NSAP, virtual desktops, disaster recovery sites and remote offices. With vSan, you can have a private cloud model in a modern datacenter, without the cost and complexity of traditional infrastructure.

read more › Dedicated Hosted Servers increase security while fulfilling a stricter set of rules to help comply with tightly regulated business sectors. Therefore, our service provides you with a monthly pay-as-you-go dedicated server to host your data, services or applications. Furthermore, we provide everything to make your system available to your staff or customers, safely secured on your dedicated server. We provide the hardware, data centre rack space, power and connectivity in one easy-to-use-package.

read more › As part of our Online Backup service, we offer protection for almost any system with online backups. For example, we can protect your Office 365, Cloud Servers, websites and online file storage. We can cover operating systems from Apple, Microsoft and Linux. You will receive reports that show you what has been backed-up and how many copies of the data you have stored. As a result this protects you against all kinds of cyber threats. By backing up your data to our systems, you have an extra copy.

read more › Northstar can help you make a Disaster Recovery Plan and, more importantly, a way of testing to ensure it will work in a disaster!. Most company's conduct backups but fail to test if they can recover if a disaster strikes. The news is full of large and small companies suffering system outages for days or even weeks. These outages happen because Cloud backups restoring to on-site servers can be very slow and takes a long time to recover. So, this is where you need a disaster recovery plan, and careful testing makes your backups work for your business in the event of a disaster.

read more › Businesses look to back up to tape, scale-out to object storage and stand-by cloud repositories to fulfil the 3-2-1 Rule. The 3-2-1 Rule refers to at least three copies of your data, on two different media, one being off-site. However, as your data retention and recovery requirements evolve, maintaining the 3-2-1 Rule can become a cost- and resource-prohibitive endeavour. Luckily, Northstar makes it easy to extend Veeam-protected devices to our Veeam Cloud Connect repositories. Furthermore, we use whatever storage option makes sense for your recovery needs.

read more › Reliable telecommunications is the bedrock of business. That is why we are offering a telephone system that is not only reliable but also flexible. With a hosted telephone system, there is no need to be locked into a phone line contract, no need for software maintenance and upgrades and the freedom to make changes to your system using an easy-to-use portal. Don't limit yourself to your desk. Get a landline number you can answer on your mobile by using a single hosted telephone number and be set up and running in as little as one working day.

read more › The great thing about hosted telephone systems and VoIP is that they require very little maintenance. There is no need for you to do software maintenance or upgrades because that is all supported. However, you might want to make sure that the internet connection is supported and that there is always someone ready to assist your staff when using the system. Also that you can get help if your softphone or telephone handset isn't working. That's why we offer all our hosted telephone system customers a support package so that you can speak to our friendly and helpful staff whenever you need to.

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