Myriad Digital
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Myriad Digital Ltd was formed in 2003 by the current directors and has been providing IT support to businesses and charities ever since. In this time we have established a broad client base of over 100 organisations and are currently contracted to support over 1000 computers and their associated networks.

Specialising in supporting small to medium sized organisations, our team of qualified engineers provide a professional IT support service to both businesses and charities across the South West including Devon, Cornwall & Dorset focusing on Exeter, Plymouth, Newton Abbot Torquay and Torbay.With a broad range of IT skills and a wealth of hands on experience, we are well equipped to undertake the wide variety of technical challenges the ever increasingly complex IT world delivers.
Highlights

read more › Cloud computing refers to the use of remote servers on the Internet to store, manage and process data as opposed to the use of local servers. In essence, cloud computing allows a range of services to be offered to customers via the Internet and gives the benefit of allowing customers to provision the services themselves on a demand basis. This allows greater flexibility than previously available and also means that the upfront costs of licensing are no longer a problem as most cloud solutions are on subscription so are an operating cost rather than a capital item.

read more › Hosted Exchange is a secure business-class email messaging and collaboration service designed to make it possible for you and your employees to work anywhere, at anytime. Available in 2019 edition with full Exchange support. Our Hosted Exchange service offers you a secure and advanced email system without the need to purchase hardware or change your IT infrastructure. It reduces your ongoing running costs as you only pay a monthly cost based on actual user numbers, and it helps your business remain agile because features can be added as you require them.

read more › Doyenz provides a disaster recovery cloud platform for small and mid-sized businesses. So if your business critical applications were to fail, Doyenz allows us to restore virtual environments in under fifteen minutes, allowing you to get on with busniess as usual. Regardless of the scale and complexity of your organization's IT infrastructure, availability of data and applications are requirements for continuity of your business operations. Disasters can cause unplanned downtime of IT systems ranging from minor interruptions to prolonged outages, and IT administrators are tasked with protecting the company from experiencing downtime or data loss through reasonable methods.

read more › For over a dozen years Amazon have offered a widening array of Cloud apps to individuals, companies and chairties on a paid subscription basis. These reliable, scalable, and inexpensive cloud computing services allow you to progress efficiently and pay only for what you use. AWS offers low, pay-as-you-go pricing with no up-front expenses or long-term commitments. AWS are able to build and manage a global infrastructure at scale, and pass the cost saving benefits onto you in the form of competitive pricing.

read more › The Microsoft line of subscription Cloud services is as you'd expect an industry leading suite that allows an organisation of any size enjoy the benefits of Cloud computing. As with all of the Cloud solutions that we resell and support, we are able to supply a demonstration to your organisation to allow you to see the benefit that Office 365 can bring with its range of collaborative tools, Office applications and hosted services.

read more › Offering uncontended, dedicated throughput with full bandwidth availability and higher reliability than all types of broadband, Business Ethernet circuits (also known as Ethernet Leased Lines) from Spitfire are backed by industry leading 100% target uptime performance SLAs that support voice, video and mission-critical data applications. This gives you the reassurance of high speeds and high performance when you need it most. Put simply, Spitfire's ethernet circuits are the best Internet or Point-to-Point data circuits available for your office - and they cost just a fraction of old Leased Line services.

read more › A super-fast, ultra-reliable internet connection is vital to keep your business running at full speed. From ADSL2 to VDSL and fibre broadband, we can provide the latest business broadband packages to help you keep pace with technology and ahead of your competition. We work with a business broadband specialist Spitfire who operate an exclusive business-only network so whatever package you choose, you'll never be competing for bandwidth with home users downloading films and video.

read more › Airfective is a cable free solution that allows your entire network to carry on should your Internet go down. With an Airfective broadband failover solution you eliminate downtime by having an alternative non-cabled broadband connection. Using mobile technology Airfective automatically kicks in allowing you and your team to continue working. With all things being a little less than certain currently remote working is an essential option for all businesses. Airfective solution can be configured to provide priority bandwidth to certain protocols.

read more › When you upgrade your office internet for a faster, smoother connection, why not take advantage of cheaper, smarter telephony - by choosing a Voice Approved Circuit that provides full support for VOIP technology. We have a range of Voice Approved Circuits backed by SLAs that promise premium voice quality performance. Whether you are looking for a standalone ISDN replacement, or looking to consolidate your voice and data services with a fully converged circuit. When moving your office to VoIP and SIP don't compromise on call quality or run the risk of call drops or intermittent/one-way audio.

read more › Working with our trusted business partner of many years, we offer a range of SIP trunk and VOIP telephony solutions that will give you cost savings and increased flexibility. If you looking to open a new office or move business premises, what better time to review your telephony needs and reduce costs. Or, If your current phones are more than a couple of years old, then the chances are that you are spending more on phone bills then you really need to. On average bills can be halved by switching to a suitable VOIP system and ditching your outdated ISDN or PSBX telephone systems.

read more › As the owner or manager of any organisation it can be difficult to find the time to review your existing IT infrastructure or provision new solutions. With improved technologies coming to the market so frequently it is hard to keep current with the various technologies that may benefit the running of your organisation. That's where we can help. We offer a blend of technical and functional skills that are backed up by a couple of decades of experience. Not only that but we pride ourselves in presenting clear and precise advice using plain English.

read more › We recognise that keeping up with all things IT looks to be nye on impossible so we specialise in giving realistic advice to ensure that your organisation is secure and streamlined and is taking advantage of the most suitable bits of IT soluitons available. Investment in IT infrastructure has never been more important. At Myriad Digital we can advise on which IT systems to consider to maximise the efficiency and productivity of your business or charity. We can advise on computer hardware and software upgrades and address areas of weaknesses which are a potential problem.

read more › All too often we hear in the news how large organisations are compromised and their data is leaked often causing red faces, large fines and loss of consumer confidence. Our IT security policy includes a set of cyber security strategies that ensure that your organisation doesnt suffer this and instead is protected against malware and sophisticated hackers. If you have doubts about the security of your IT infrastructure then we can perform a comprehensive security and performance review of your entire IT system and network.

read more › Fire & flood are the biggest causes of business disruption in the UK however even misplaced or failed equiment can take its toll on any organisation. This is where good disaster recovery planning comes in and allows you to overcome the disaster with minimal effort and disruption. IT systems are the backbone of any succesful organisation so it is increasingly important that a robust disaster recovery plan is in place to allow you to recover with swift response. Our DR strategy ensures that a suitable plan is in place to recover from loss caused by theft, carelessness or intentional damage.

read more › Offered as an integral part of our Managed Services Contracts, strategic reviews are an essential part of a healthy IT departments review process. If you are not a contracted support client with Myriad Digital we can still offer this as a consultancy service. In addition to System Security and System Audits, a strategic review of operations addresses all critical issues within IT departments to assess its overall IT service success, including technology, people and processes to accomplish the tasks required.

read more › IT System Audits make every component of an IT infrastructure accountable and help organisations to plan financially and physically for the future. Covering all aspects from hardware & software, automated information processing systems, related non-automated processes and the interfaces between them. As part of our commitment to our contracted clients we provide audits for IT systems to assist organisations in their strategic planning. An audit ensures that all aspects of the IT infrastructure are accounted for.

read more › We have been supporting many of our clients for almost 10 years and understand that all clients have different requirements but the same needs. Some clients have a reasonable level of in house IT knowledge and are able to look after their every day needs themselves. However they prefer to outsource their more complex needs and contract us to assume responsibility for specific applications or service areas that they consider vital to their business. Other companies chose to focus on their core business and outsource their entire IT support requirements.

read more › A remote support contract is sometimes an ideal solution for a business with relatively low requirements or one with a strong level of in house IT talent. With a remote support contract, you benefit from guaranteed response times in the case of critical IT issues. You also benefit from a relatively low cost solution as we can carry out many tasks efficiently remotely. Of course if there are hardware failures or you lose your broadband then a visit is often required. In addition to the benefits above, the heart of your IT infrastructure is being monitored in the background 24/7 with our remote server monitoring service which checks the vitals at the heart of your business and alerts us of any potential issues before they arise.

read more › Available in blocks of 12 hours, the MaxHours support contract allows your business to purchase a block of support hours to be used as and when required. When the block is used you have the option to either purchase another block or move to another support package. This option provides flexibility with no long term commitment whilst ensuring the same level of support as an annual contract. This model has suited many of our clients who have only minimal requirements but like the assurance of having SLA's that guarantee to minimise downtime and disruption to their business.

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