Business Details
25 Years
experience
Your Complete ICT Solutions Provider
Established in 2001, Ark I C T Solutions has built a reputation as a trusted ICT partner for education and business sectors across the East Midlands. Our journey began with a commitment to simplifying technology for schools and small businesses, evolving into a limited company in 2005 to better serve our growing client base. Headquartered in Pinchbeck, South Lincolnshire, we combine local expertise with national partnerships to deliver tailored IT solutions. Our team of certified engineers and specialists provides comprehensive services, from hardware and software support to cybersecurity and network infrastructure. As Microsoft Partners and Datto Platinum Partners, we leverage industry-leading technologies to ensure our clients remain secure, connected, and efficient. Our approach prioritizes long-term relationships, with dedicated engineers assigned to schools for consistent, personalized support.We invest in purpose-built facilities, including a dedicated repair centre and imaging lab, to maintain rapid response times and service quality. Our partnerships with Benq, Dynabook, and UK WISPA enable cost-effective solutions and high-speed rural internet connectivity. With ECS-registered installers and certified technicians, we handle projects from data cabling to AV installations with precision. Our contracts are designed to align with each organization's unique infrastructure and operational needs, ensuring seamless integration and minimal downtime. This combination of technical expertise, strategic partnerships, and client-focused service has established us as a preferred ICT provider in the region.
Services
IT Support
Cyber Security
Network Installation
Interactive Technology
Remote Monitoring
Hardware Sales
Data Cabling
Wireless Solutions
AV Installations
Cloud Infrastructure
Details
- Year established: 2001
Highlights and features
- We have over 20 years of experience in education and business IT support
- Our Microsoft Partner status provides direct access to technical support teams
- Tailored contracts designed specifically for each organization's requirements
- ECS-registered engineers with specialist installation certifications
- Secure data disposal and WEEE compliance services included
Associations and certifications
- Microsoft Partner
- Datto Platinum Partner
- Dynabook/Toshiba Platinum Authorised Repair Centre
- Benq Partner
- UK WISPA Member
Services
IT Support
Comprehensive IT support for education and business clients, including hardware/software maintenance, network management, and cybersecurity. Our dedicated engineers provide both remote and onsite assistance with rapid response times. Tailored contracts ensure solutions align with each organization's specific infrastructure and operational requirements.
Interactive Technology
Custom interactive classroom technology installations including smart boards, LED panels, and audio-visual systems. We specialise in educational environments, delivering solutions that enhance teaching effectiveness and student engagement through cutting-edge display and sound technologies.
Network Installation
Full network infrastructure services covering copper/fibre cabling, wireless deployments, and data cabinet installations. Our ECS-registered engineers implement secure, scalable networks with PASMA and IPAF-certified installation capabilities for complete connectivity solutions.
Cyber Security
Advanced cybersecurity solutions including managed antivirus, email filtering, and data protection services. As a Datto Platinum Partner, we implement enterprise-grade security measures to safeguard business and educational institutions against evolving digital threats and ensure regulatory compliance.
Remote Monitoring
24/7 remote monitoring of IT systems to proactively identify and resolve potential issues before they impact operations. This service includes automated alerts, performance optimization, and immediate remote intervention capabilities to maintain continuous system availability.
Questions
What areas do you serve?
We primarily serve South Lincolnshire and the wider East Midlands region, with special expertise in supporting rural educational institutions.
Do you work with schools of all sizes?
Yes, we support educational institutions of all sizes, from small primary schools to large academy trusts, with tailored technology solutions.
Are you Microsoft certified?
We are Microsoft Partners and Microsoft Education Resellers with direct access to Microsoft technical support teams for enhanced service capabilities.
Can you handle hardware not purchased from you?
Yes, we offer installation services for third-party hardware when fit for purpose, subject to a small charge for this service.
Do you provide cybersecurity services?
As a Datto Platinum Partner, we offer comprehensive cybersecurity solutions including threat protection, data encryption, and compliance management services.
What qualifications do your engineers hold?
Our team includes ECS-registered engineers with specialist certifications in network installation, wireless deployments, and interactive technology implementation.
