Business Details
7 Years
experience
Emergency
services
Comprehensive IT Solutions for UK Businesses
Established as a leading IT services provider, Primary Tech Service delivers tailored technology solutions to public and private sector organisations across the UK. Our approach focuses on overcoming conventional managed IT service limitations by offering customised support aligned precisely with client needs. With partnerships spanning major technology brands, we provide competitive hardware procurement alongside expert installation guidance. Our team of experienced professionals specialises in cloud computing implementation, secure IT disposal, and comprehensive digital design services.Through a combination of 24/7 service desk availability and modular managed service options, we ensure businesses maintain operational continuity while benefiting from cutting-edge technological advancements. Our commitment to first-contact resolution and customer-centric service delivery has earned us recognition from both educational institutions and commercial enterprises requiring reliable IT infrastructure management.
Services
IT Support
Cloud Computing
Procurement
Digital Design
IT Disposal
Data Recovery
Audio Visual
Project Management
Details
- Year established: 2019
Highlights and features
- We provide 24/7 remote and onsite IT support across the UK
- Our team holds technical sales expertise with major brand partnerships
- We implement secure data erasure compliant with WEEE regulations
- We offer modular service options tailored to organisational requirements
- Our engineers maintain Enhanced DBS clearance for educational sector work
What people say
Personal service
Reliable support
Technical expertise
Timely delivery
Secure solutions
Services
IT Support
Our comprehensive IT support covers onsite, remote, and telephone assistance for UK businesses. Experienced engineers provide hardware/software maintenance, network management, and system optimisation. We offer flexible support plans tailored to organisational requirements, ensuring minimal downtime and maximum operational efficiency through 24/7 service desk availability.
Cloud Computing
We implement secure cloud migration strategies using Microsoft 365, AWS, and Google Workspace platforms. Our services enable remote access to business applications, enhance data security through encryption, and reduce infrastructure costs. We provide complete cloud adoption support including system integration, staff training, and ongoing management of hybrid cloud environments.
IT Disposal
Our WEEE-compliant IT disposal service includes secure data erasure, asset tracking, and environmentally responsible recycling. We offer certified data destruction with audit trails, free collection for bulk quantities, and detailed reporting for regulatory compliance. This service ensures organisations meet environmental obligations while maintaining data security.
Procurement
We provide cost-effective IT procurement solutions with access to leading technology brands. Our technical sales team offers product expertise, competitive pricing, and rapid delivery. Services include equipment sourcing, configuration advice, and procurement process optimisation to ensure organisations acquire the most suitable technology solutions.
Digital Design
Our digital design team creates custom websites, mobile applications, and promotional videos. We combine technical expertise with creative storytelling to develop engaging digital assets. Services include responsive web design, app development, video production, and digital prospectus creation to enhance organisational online presence and communication.
Questions
What IT services do you offer?
We provide comprehensive IT support including onsite assistance, remote monitoring, cloud solutions, hardware procurement, secure data disposal, and digital design services.
Do you support educational institutions?
Yes, we specialise in ICT support for schools including network design, technician support, and digital development tailored to educational requirements.
How do you ensure data security?
We implement certified data erasure methods, maintain secure collection processes, and provide audit trails for all data destruction activities.
Are your engineers qualified?
Our engineers hold professional qualifications, Enhanced DBS clearance, and have extensive experience in enterprise IT environments.
Can you help with cloud migration?
Yes, we offer complete cloud migration services including planning, implementation, staff training, and ongoing support for Microsoft 365, AWS, and Google Workspace.
What areas do you cover?
We provide services nationwide across the UK, with our main office located in West Bromwich, West Midlands.
