Business Details
22 Years
experience
Your Trusted IT Partner in Dundee
Established in 2004, Shackleton Technologies is a strategic IT consultancy and support provider headquartered in Dundee's Technology Park. We specialise in delivering tailored IT solutions to businesses across the UK, with a focus on aligning technology with organisational goals. Our services encompass cybersecurity, infrastructure management, and business resilience planning, underpinned by a commitment to building long-term client partnerships. With expertise spanning multiple sectors including law, accountancy, and manufacturing, we prioritise proactive IT management to future-proof systems and enhance productivity.Our approach combines technical excellence with business acumen, ensuring clients receive solutions that address both immediate needs and long-term growth objectives. We maintain rigorous industry standards through ongoing professional development and certifications, while our adoption of the Entrepreneurial Operating System since 2017 ensures operational accountability and strategic direction.
Services
Cyber Security
IT Strategy
Managed IT Support
Business Resilience
Cloud Services
Network Monitoring
Technology Alignment
Penetration Testing
Cyber Security Training
Details
- Year established: 2004
Highlights and features
- We offer 20+ years of experience in strategic IT consultancy and support.
- Our approach combines technical expertise with business acumen for tailored solutions.
- Dedicated account management with annual and quarterly strategic reviews.
- Proactive network monitoring using business-class cybersecurity solutions.
- Recognised for excellence in client service by organisations like V&A Dundee.
What people say
Core part of our team
Huge difference to business
Peace of mind about technology
Services
Cyber Security
Our multi-layered cybersecurity approach protects businesses from online threats through advanced monitoring, penetration testing, and staff training. We implement tailored security frameworks aligned with industry standards, ensuring data protection across devices and networks. Our proactive measures help prevent breaches while maintaining business continuity.
IT Strategy
We develop custom IT roadmaps aligned with business objectives, focusing on infrastructure modernisation and technology alignment. Our strategic reviews ensure systems support growth while optimising budgets. This approach helps organisations maximise productivity and adapt to evolving technological landscapes.
Managed IT Support
Our comprehensive managed services include network monitoring, system administration, and 24/7 helpdesk support. We proactively maintain IT infrastructure to minimise downtime while providing expert troubleshooting. This ensures businesses maintain operational efficiency with reduced in-house IT costs.
Business Resilience
We create robust backup and recovery solutions protecting against data loss through cloud and on-premise systems. Our business continuity plans ensure rapid recovery during disruptions, maintaining critical operations while minimising financial impact on organisations.
Cloud Services
We deliver secure cloud computing solutions enabling flexible remote working and enhanced collaboration. Our implementations focus on seamless integration with existing systems while ensuring data security. These solutions improve scalability and reduce infrastructure costs for growing businesses.
People
Steve Ross
Managing Director
With over 20 years in IT leadership, Steve founded Shackleton Technologies in 2004. He drives strategic direction while maintaining client relationships, ensuring technical excellence aligns with business growth objectives.
Questions
What IT services do you specialise in?
We focus on cybersecurity, IT strategy, managed support, business resilience, and cloud solutions tailored to UK businesses.
Do you work with businesses outside Scotland?
While based in Scotland, we support organisations across the UK through remote and on-site services.
How do you ensure cybersecurity protection?
We implement multi-layered security solutions, regular penetration testing, and staff training programs.
What industries do you typically work with?
We serve diverse sectors including legal, accountancy, manufacturing, engineering, and public sector organisations.
How does your support process work?
We offer 24/7 network monitoring, dedicated helpdesk support, and scheduled strategic reviews for proactive management.
