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Fentons Business IT Solutions Fentons Business IT Solutions
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19 Years
experience
Emergency
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Expert IT SUPPORT from a team you can depend on
Established in 2007, Fentons Business IT Solutions has built a reputation as a trusted partner for comprehensive IT support and cybersecurity solutions across Sussex and beyond. Our team of certified professionals specialises in delivering tailored IT strategies, including Microsoft 365 implementation, managed services, and advanced threat protection. With a commitment to proactive monitoring and rapid response times, we ensure businesses maintain uninterrupted operations while adhering to the highest security standards.

Our expertise extends to network connectivity solutions, data backup systems, and Cyber Essentials certification support, serving organisations from sole traders to large enterprises. Recognised for our technical excellence and customer-centric approach, we maintain a 4.9/5 rating across 44 reviews, reflecting our dedication to solving complex IT challenges with precision and reliability.
Services
IT Support Cyber Security Microsoft 365 Managed IT Services Connectivity Solutions Data Backups Network Monitoring Cloud Migration Firewall Management Remote Access
Served areas
  • Sussex, Kent, Hampshire, Chichester, Littlehampton, Bognor Regis, Worthing
Details
  • Year established: 2007
  • Employees: 10
  • Licensed
  • Insured
Highlights and features
  • We offer 24/7 proactive IT monitoring and guaranteed one-hour response times
  • Our team holds Microsoft and ESET certifications with 18 years of industry experience
  • Tailored IT packages designed specifically for your business's infrastructure needs
  • Proven track record of successful IT migrations and cybersecurity implementations
  • Award-winning customer support with a 4.9/5 rating from 44 verified reviews
Associations and certifications
  • Microsoft Certified Partner
  • ESET Accredited Partner
  • Cyber Essentials Certified
Payment methods
  • Bank transfers
What people say
Expert IT support Rapid response times Tailored solutions Highly recommended Professional and efficient
Website
Services
IT Support
Our tailored IT support packages provide businesses with dedicated technical resources to maintain optimal system performance. With 24/7 monitoring tools and guaranteed one-hour response times, we ensure minimal downtime through proactive maintenance and rapid issue resolution. Our flexible service models accommodate businesses of all sizes, offering both contract-based and ad-hoc support options.
Cyber Security
Comprehensive cybersecurity solutions protect businesses against evolving digital threats through multi-layered defence strategies. Our ESET-accredited team implements advanced firewall systems, encryption services, and regular vulnerability assessments to safeguard sensitive data. We specialise in achieving Cyber Essentials certification for UK businesses seeking government-backed security accreditation.
Microsoft 365
As Microsoft-certified partners, we deliver complete Microsoft 365 implementations that enhance business productivity through integrated cloud solutions. Our services include licence optimisation, secure data migration, and ongoing support for Exchange Online, Teams collaboration, and SharePoint document management systems tailored to specific organisational needs.
Managed IT Services
Proactive managed IT services ensure continuous system operation through automated updates, remote monitoring, and scheduled maintenance. We provide comprehensive backup solutions, device management, and security patch management while offering flexible payment options including prepaid hours and custom service packages.
Connectivity Solutions
We design and implement robust connectivity solutions combining voice, data, and mobile services through partnerships with Microsoft and Gamma. Our offerings include leased lines, VoIP systems, and high-speed broadband solutions with guaranteed service levels to maintain business communications across multiple locations.
Questions
Do you offer 24/7 IT support services?
Yes, we provide 24/7 monitoring and rapid response support with guaranteed resolution within one hour.
Are you Microsoft-certified IT specialists?
Yes, we are official Microsoft 365 certified partners with specialist implementation expertise.
Can you help achieve Cyber Essentials certification?
We specialise in Cyber Essentials certification with expert guidance and system audits included.
Do you support businesses outside Sussex?
We serve clients nationwide across the UK and internationally including Australia.
What IT services pricing models do you offer?
We provide flexible options including pay-as-you-go, prepaid hours, and custom service packages.
Reviews (20)
Howarth Worthing
Jun 09, 2024 Report
I can't praise them highly enough. The staff are always friendly, helpful, and extremely skilled. We've relied on their IT support for 15 years.
Nick Dare
May 26, 2023 Report
The team helped me with remote support and delivered an excellent level of service. Everyone I spoke to was very professional and highly proactive with communication. Thanks to the team for all your help.
Sarah Cuthbert
May 30, 2022 Report
Kyle Taylor recently helped us migrate a large amount of data to the cloud. He was so patient and professional at all times and understood our specific needs before we did! His technical knowledge is reassuring and I felt that we were in safe hands.
Jo Westhead
Nov 07, 2021 Report
I recently transitioned to a freelance role and as a result, I no longer have access/the luxury of an in-house IT team. As my laptop (MS Surface Pro) seemed to be running increasingly slowly, I arranged a health check with James Brown at Fentons following a recommendation. James arranged a check swiftly, outlined the process and cost clearly and did an excellent job of assessing my current laptop efficiency and also answered a list of around ten extra questions from me as part of the service (in relation to anti-virus software, Gmail log in, OneDrive, memory, battery, MS Teams set up etc).

The health check was all done remotely (which was super) and I really felt I was in safe hands. James was professional, friendly, helpful and patient. He undertook all of the necessary 'tidy up' activities but also provided sound advice around risks and upgrade options. Thank you James and I'll definitely be in touch again when I'm ready to invest in a new laptop and need support with the move!
Eric Cantrell
Jun 08, 2021 Report
Fentons handled migrating our Microsoft 365 users from one domain and tenant to another as part of a company merge. The work was well planned and we had minimal disruption through the process.
Shelley M.
Apr 21, 2021 Report
We have worked with Fentons for a number of years during a period of growth for our business. The team has helped us to adapt our IT requirements each step of the way. The bonus of working with Fentons is that team are approachable; they get to know your business needs and respond accordingly.
Duncan Wood-Allum
Jan 30, 2021 Report
SLC has used Fentons Business IT for over 10 years and they have grown with us, providing hardware and software solutions. A recent major data migration was handed expertly. Our clients expect the very highest quality service and data security - Fentons deliver the IT - we deliver the value. Highly recommended.
Amanda Bairstow
Jan 19, 2021 Report
Fentons are great and I would highly recommend their services. They have got me out of many IT situations that were slowing me up so they make my business more efficient!
Karen Mealing
Nov 13, 2020 Report
I reported a problem earlier on today. I was contacted within a few hours, and the problem was resolved at my convenience very swiftly. Martin was efficient and professional at all times. The only reason I haven't given 5 stars is because I was raised that there is always room for improvement, but I am not saying that there was anything lacking.
Rjh Construction
Oct 25, 2020 Report
We have worked with Fenton's IT for a few years at time of writing this and from the first meeting with Toby to now, every team member, both past and present has been nothing but friendly, patient and understanding (exactly what you need when the sheer idea of all you need in the fast paced world of technology baffles you!). Cannot say a bad word any about anyone at Fentons. Looking forward to working with them for many years to come. Highly recommend them for any of your IT needs.
Jordan Hay-Ellis
May 19, 2017 Report
We have worked with Fenton's for a while now and have found them to be an excellent business partner. Staff are friendly and helpful and show a very in depth knowledge and willingness to help. We would highly recommend.
Samuel Dearnley
Apr 25, 2017 Report
I've been using Fenton IT for over 5 years and I'm very happy with the level of service, support, knowledge and speed in dealing with my IT issues and enquiries.
Diana Beal
Mar 05, 2017 Report
We've been using Fenton IT Services a good number of years now and are extremely happy with the level of the service received. Staff is friendly, very helpful and experienced, so nothing is ever a problem - would highly recommend!
Philippa Jones
Jan 10, 2017 Report
Marketing Stars Ltd has used Fenton IT for the last 15 years and they have never let us down, no matter what crisis we throw at them! The team are polite, incredibly knowledgeable and work quickly and with great effect to ensure we continue to work smoothly. There is also an unusual and gratefully received proactive side to this business. They constantly update us on better, faster, cheaper ways to do things and monitor all our systems to stave off problems in advance. I recommend without hesitation that you get in touch.
Alexander Arpino
Jan 03, 2017 Report
Fenton IT do what it says on the tin - this means that for my company they provide first class IT infrastructure and software support for our PC and Mac based systems. Most of the support is done remotely, and the team are unfailingly cheerful, knowledgeable and efficient. Very highly recommended! Alexander Arpino, MD, Veterinary Insights Ltd.
Chris Tucker
Dec 23, 2016 Report
The team at Fentons IT are great, any questions or issues are dealt with quickly. The customer service team are very knowledgeable and their IT solutions are great. Highly recommend them.
Matt Dean
Nov 13, 2016 Report
The team here are absolutely first class, I have used them for the last three years as a backup to my own IT support Company, for the times that I am unable to attend to issues when I am on Holiday. During this period they have attended to many customer issues on my behalf without any interaction from myself. I would recommend Fentons IT 100% - a thouroughly professional outfit!
Amanda
Oct 27, 2016 Report
Fentons Business IT Solutions provide an essential service to my small business. If we have an IT issue, we call them and they instantly look into it and always sort it! Honestly don't know what we would do without them! Using Fentons saves me time, money and stress as they take over when inevitable IT issues strike! Brilliant, 5 Stars all the way!
Upgrade Bikes
Oct 13, 2016 Report
From our first point of contact to present we have been overjoyed with Fenton IT's friendly professionalism. Each and every member of the Fenton IT team is completely approachable and easy to communicate with. If there's a topic of ITC technology which the Fenton IT team rarely don't know about; they quickly bring themselves up to speed with the task you require their help with and solve your problem or complete your desired project. We highly recommend Fenton IT.
John G.
Jul 03, 2012 Report
Hit the panic button at work.we needed rescuing from a nasty glitch. Fenton came to the rescue very quickly. Patient records were protected and recovered safely. Excellent service and did not cost the earth! Thank you. (That'll teach the company to have a Service contract)!