Business Details
23 Years
experience
Your Trusted IT Support Partner in Leicester
Founded in 2003, Kazzoo IT has established itself as a trusted provider of flexible IT support for small and medium-sized businesses across Leicestershire and the East Midlands. Our approach focuses on building long-term partnerships by delivering tailored solutions that align with each client's unique operational needs. We prioritise understanding business processes, security requirements, and future goals to provide proactive IT advice alongside day-to-day technical support.With a strong commitment to GDPR compliance and local community engagement through charity work with Hope Against Cancer, our experienced team ensures businesses receive reliable, jargon-free IT solutions. Our service model accommodates both standalone IT department requirements and supplementary support for existing teams, maintaining a client-centric focus throughout our 16-year industry presence.
Services
IT Support
Network Solutions
Cybersecurity
Remote Support
Website Design
Details
- Year established: 2003
Highlights and features
- Over 20 years of hands-on IT industry experience
- Tailored solutions aligned with business objectives
- GDPR-compliant IT services and data protection
- Active community involvement through charity partnerships
- Experienced team with ongoing professional development
What people say
Friendly and approachable service
Outstanding knowledge
Swift response times
Highly recommended
Trustworthy team
Services
IT Support
Comprehensive IT support covering hardware, software, and network maintenance. Our team provides both reactive and proactive solutions to ensure business continuity. Services include system upgrades, troubleshooting, and 24/7 emergency response for critical issues.
Network Solutions
Custom network infrastructure design and implementation. We specialise in data cabling, fibre optic installations, and wireless network optimisation. Our solutions ensure high-performance connectivity for businesses of all sizes across Leicestershire.
Cybersecurity
Complete security solutions including firewalls, antivirus protection, and device security management. We implement robust security protocols to safeguard business data against evolving cyber threats while maintaining regulatory compliance.
Remote Support
Immediate remote IT support for urgent technical issues. Using secure remote access technology, our engineers resolve problems without onsite visits, minimising downtime and providing cost-effective support solutions for businesses.
Website Design
Professional website design and development services through our trusted partner Caged Fish. We deliver responsive, SEO-optimised websites tailored to business requirements, including e-commerce platforms and content management systems.
People
Chris Cain
Founder
With over 20 years' experience in IT support, Chris established Kazzoo IT in 2003. He leads our team with a focus on client relationships and technical excellence, maintaining active involvement in both service delivery and business development.
Questions
What areas do you cover for IT support?
We provide IT support services throughout Leicestershire and the East Midlands region, working with businesses of all sizes.
Do you offer emergency IT support?
While our standard hours are 9am-5pm Mon-Fri, we prioritise urgent issues and offer emergency response for critical system failures.
What IT services do you specialise in?
We specialise in network infrastructure, cybersecurity, remote support, hardware/software solutions, and website design through our trusted partner.
Are your IT services GDPR compliant?
Yes, we implement strict data protection measures and maintain GDPR compliance across all our IT service offerings.
Can you support existing IT teams?
We offer supplementary support for businesses with existing IT departments, providing specialist expertise and additional capacity when needed.
How do you handle payment for services?
Payment terms are discussed during service agreement setup. We provide transparent pricing with no hidden fees for all IT support services.
